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Mystery Shops
Shops are a great indication of how your true opportunities are being handled. Our shops take it above and beyond grading the first response.
How We Are Different
We look beyond the first response. Yes, it’s important and we take it into consideration, but it’s a fraction of your team’s outreach with a prospective customer. When we shop your dealership, we take all communication into consideration to produce a report accompanied by actionable recommendations that will help tailor your approach in all methods of communication.
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